At Swan, we stay ahead of Salesforce’s latest advancements to help our clients maximise their investment, optimise operations, and future-proof their businesses. By actively engaging with new features, product updates, and industry trends, we provide trusted advice on...
WingTips
The latest news & events from Swan Technology
Swan-Tastic Year in Review: Celebrating 2024
Happy New Year, everyone! The Swan team is excited to be back on deck and ready for another fantastic year ahead. But before we dive into what 2025 has in store, we’d like to take a moment to reflect on 2024, a year filled with memorable moments, growth, and exciting...
How The Wine Community Boosted Sales with StoreConnect and Salesforce
By Stephannie Estrada Zimic, Solution Consultant at Swan Technology Solutions The Wine Community, StoreConnect and Salesforce The Wine Community (TWC) has been transforming their business processes with Salesforce over the past five years, resulting in...
How we’re Navigating Australia’s Right to Disconnect with Slack AI
By Taylah McCullough, Junior Solution Consultant at Swan Technology Solutions With the recent implementation of Australia’s right to disconnect regulations, the importance of reinforcing work-life balance has taken centre stage. As a completely remote workforce, at...
Elevate Sales with Account Engagement and Sales Cloud
By Livia Berto, Senior Solution Consultant at Swan Technology Solutions In times of economic uncertainty, like we are experiencing now with increasing inflation and cost of living challenges, businesses need strategic tools to sustain and boost sales. Marketing Cloud...
AI: Salesforce and Slack leading the charge
The AI Hype Train: Salesforce and Slack Leading the Charge Artificial Intelligence (AI) has become one of the most talked-about technologies in recent years. From transforming business operations to enhancing customer experiences, AI's potential seems limitless. But...
Extend Salesforce using these awesome apps
Salesforce is not only the best CRM globally (see their ranking on G2 here ) but it also serves as a great platform for Independent Software Vendors (ISVs) to build out their apps. This post focuses on some of our favourite apps: StoreConnect StoreConnect is a...
Celebrate! – Three years and Thriving!!
A message from Jo, our Managing Director It's May and our 3rd Birthday! And also a year since we started this Blogging journey! We're immensely grateful to everyone who has joined us along the way. I confess we have been a little remiss in the last few months as we...
Empowering Change: My Experience at Salesforce Sydney World Tour
The Salesforce Sydney World Tour event on February 28th was an initiative aimed at celebrating and empowering actions of change. I was honoured to receive the prestigious Golden Hoodie for my volunteer work with the Latin community.
Embracing Net Zero and Sustainability
Embracing Net Zero and Sustainability In an era marked by unprecedented environmental challenges, the call to action for businesses of all sizes is clearer than ever. For small businesses, embracing the principles of Net Zero and sustainability is not just an ethical...