The AI Hype Train: Salesforce and Slack Leading the Charge Artificial Intelligence (AI) has become one of the most talked-about technologies in recent years. From transforming business operations to enhancing customer experiences, AI's potential seems limitless. But...

Salesforce is not only the best CRM globally (see their ranking on G2 here ) but it also serves as  a great platform for Independent Software Vendors (ISVs) to build out their apps. This post focuses on some of our favourite apps:   StoreConnect StoreConnect is a...

A message from Jo, our Managing Director It's May and our 3rd Birthday! And also a year since we started this Blogging journey! We're immensely grateful to everyone who has joined us along the way. I confess we have been a little remiss in the last few months as we...

The Salesforce Sydney World Tour event on February 28th was an initiative aimed at celebrating and empowering actions of change. I was honoured to receive the prestigious Golden Hoodie for my volunteer work with the Latin community.

Embracing Net Zero and Sustainability In an era marked by unprecedented environmental challenges, the call to action for businesses of all sizes is clearer than ever. For small businesses, embracing the principles of Net Zero and sustainability is not just an ethical...

What a fantastic journey it has been for Swan Technology as we celebrate the remarkable milestones achieved in 2023! As this year comes to a close, it's the perfect time to reflect on our growth, accomplishments, and the invaluable contributions of our dedicated team....

Swan for All and All for Swan!! In November, our team gears up for some important activities leading up to the holiday season. We set aside a week in late November to celebrate our achievements and chart our course for the upcoming year. This week is a special...

Steph's Story Five years ago, I was doing my everyday routine as a Financial Controller. I was preparing the daily cash flow to organize the day financially when a question, the most important question of my life, jumped into my head: Are you enjoying this Stephannie?...

It’s Spring time down under so it’s time to get everything shiny and clean… including your Salesforce org So, grab your digital dusters and join us on a journey to spring clean your Salesforce org to perfection!

Hey there! Let's talk about two essential business systems that can make your life a whole lot easier: enterprise resource planning (ERP) and customer relationship management (CRM). So, what are these systems and how can they benefit your business? Well, ERP systems...