by Chris Swadling | Mar 12, 2025 | Uncategorized
At Salesforce Agentforce World Tour Sydney 2025, one thing became clear—AI isn’t just the future; it’s the present. Businesses that embrace AI-driven automation, personalisation, and efficiency will be the ones that thrive. Agentforce is at the centre of this...
by Chris Swadling | Feb 17, 2025 | Uncategorized
At Swan, we stay ahead of Salesforce’s latest advancements to help our clients maximise their investment, optimise operations, and future-proof their businesses. By actively engaging with new features, product updates, and industry trends, we provide trusted advice on...
by Chris Swadling | Jan 9, 2025 | Uncategorized
Happy New Year, everyone! The Swan team is excited to be back on deck and ready for another fantastic year ahead. But before we dive into what 2025 has in store, we’d like to take a moment to reflect on 2024, a year filled with memorable moments, growth, and exciting...
by Chris Swadling | Oct 8, 2024 | Uncategorized
By Stephannie Estrada Zimic, Solution Consultant at Swan Technology Solutions The Wine Community, StoreConnect and Salesforce The Wine Community (TWC) has been transforming their business processes with Salesforce over the past five years, resulting in...
by Chris Swadling | Sep 3, 2024 | Uncategorized
By Taylah McCullough, Junior Solution Consultant at Swan Technology Solutions With the recent implementation of Australia’s right to disconnect regulations, the importance of reinforcing work-life balance has taken centre stage. As a completely remote workforce, at...
by Chris Swadling | Aug 5, 2024 | Uncategorized
By Livia Berto, Senior Solution Consultant at Swan Technology Solutions In times of economic uncertainty, like we are experiencing now with increasing inflation and cost of living challenges, businesses need strategic tools to sustain and boost sales. Marketing Cloud...
